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Freshworks names Abe Smith as Chief of Global Field Operations
Software-as-a-Service

Freshworks names Abe Smith as Chief of Global Field Operations

SaaS giant Freshworks enlists Abe Smith, with his 25-year field sales experience from Zoom, Oracle, and Cisco, as Chief of Global Field Operations to spur its upmarket progression.

By Imee Dequito • 3 min read • Thu, 8th Feb 2024
ServiceNow & Keensight Capital back global IT firm Plat4mation
Data Protection

ServiceNow & Keensight Capital back global IT firm Plat4mation

ServiceNow and Keensight Capital have invested in IT consultancy firm Plat4mation, marking ServiceNow's first European strategic investment to boost customer value delivery and foster growth through partners.

By Catherine Knowles • 3 min read • Wed, 7th Feb 2024
ControlUp reports stellar 65% year-on-year growth in 2023
Cloud Services

ControlUp reports stellar 65% year-on-year growth in 2023

Digital Employee Experience management leader, ControlUp, reports astounding 65% YoY growth in 2023, boosting Global DEX tool market, after flourishing Q4 results.

By Kaleah Salmon • 3 min read • Tue, 6th Feb 2024
ServiceNow & Udemy unite for power skills learning boost
DevOps

ServiceNow & Udemy unite for power skills learning boost

ServiceNow and Udemy launch transformative partnership to mix power skills with tech training on the Now Learning platform.

By Shannon Williams • 3 min read • Fri, 2nd Feb 2024
Cognizant partners with ServiceNow to enhance AI in workplace solutions
Digital Transformation

Cognizant partners with ServiceNow to enhance AI in workplace solutions

Cognizant teams up with ServiceNow to enhance its WorkNEXTÔ modern workplace services, aiming for improved AI adoption, streamlined self-services, and a shift to a 'total experience' model.

By Catherine Knowles • 3 min read • Tue, 30th Jan 2024
ServiceNow reveals strong Q4 2023 results & new strategic partnerships
Marketing Technologies

ServiceNow reveals strong Q4 2023 results & new strategic partnerships

ServiceNow posts Q4 2023 financial success, exceeding predictions with $2.365bn subscription revenues, attributed to robust growth and launch of Now Assist GenAI, alongside promising partnerships, including Visa and EY.

By Sean Mitchell • 2 min read • Mon, 29th Jan 2024
Equinix launches Fabric Cloud Router for efficient multicloud networking
Hybrid Cloud

Equinix launches Fabric Cloud Router for efficient multicloud networking

Equinix brings its Fabric Cloud Router to markets globally, enabling efficient multi-cloud connections for businesses within 45 seconds and reducing complex operational costs.

By Catherine Knowles • 3 min read • Thu, 18th Jan 2024
ServiceNow to acquire task mining firm UltimateSuite for AI boost
IT Automation

ServiceNow to acquire task mining firm UltimateSuite for AI boost

ServiceNow is set to acquire task mining firm UltimateSuite to bolster its AI capabilities and enhance process mining. .

By Kaleah Salmon • 3 min read • Thu, 21st Dec 2023
Cognizant acquires Thirdera to expand ServiceNow capabilities
Customer Experience

Cognizant acquires Thirdera to expand ServiceNow capabilities

Cognizant has purchased ServiceNow elite partner Thirdera, boosting its presence in the AI-driven automation sector.

By Imee Dequito • 2 min read • Mon, 18th Dec 2023
Qarbon Technologies launches Qarbon LATTICE platform
Data Analytics

Qarbon Technologies launches Qarbon LATTICE platform

Qarbon Technologies revolutionises digital infrastructure management, launching Qarbon LATTICE to enhance efficiency and automation globally.

By Tom Raynel • 2 min read • Mon, 11th Dec 2023
IBM & Meta establish AI Alliance for open innovation in AI
EduTech

IBM & Meta establish AI Alliance for open innovation in AI

IBM and Meta create an international AI Alliance to promote open innovation and standardisation in AI technologies.

By Sean Mitchell • 3 min read • Wed, 6th Dec 2023
ServiceNow & Amazon Web Services announce five-year strategic collaboration
Software-as-a-Service

ServiceNow & Amazon Web Services announce five-year strategic collaboration

ServiceNow and Amazon Web Services (AWS) have announced a five-year strategic collaboration offering AI-powered business applications.

By Sean Mitchell • 3 min read • Thu, 30th Nov 2023
ServiceNow, DXC strengthen partnership with AI focus
Data Analytics

ServiceNow, DXC strengthen partnership with AI focus

ServiceNow and DXC Technology are expanding their partnership with a focus on advancing AI capabilities to enhance global service and workflow management.

By Shannon Williams • 3 min read • Thu, 30th Nov 2023
NVIDIA unveils NeMo Retriever for accurate AI application responses
Space

NVIDIA unveils NeMo Retriever for accurate AI application responses

NVIDIA introduces NeMo Retriever, a state-of-the-art AI microservice enhancing AI application accuracy.

By Sean Mitchell • 3 min read • Wed, 29th Nov 2023
ServiceNow expands AI portfolio with powerful generative AI capabilities
Digital Transformation

ServiceNow expands AI portfolio with powerful generative AI capabilities

ServiceNow boosts AI portfolio with generative AI capabilities, offering swift services and enhanced productivity.

By Sean Mitchell • 3 min read • Fri, 17th Nov 2023
ServiceNow becomes Aston Martin Aramco Formula One Team's official partner
Partner Programmes

ServiceNow becomes Aston Martin Aramco Formula One Team's official partner

ServiceNow teams up with Aston Martin Aramco Formula One as their official Intelligent Platform Partner, debuting at the Las Vegas Grand Prix.

By Catherine Knowles • 3 min read • Thu, 9th Nov 2023
Keeper Security integrates with ServiceNow enhancing cybersecurity posture
DevOps

Keeper Security integrates with ServiceNow enhancing cybersecurity posture

Keeper Security announces integration with ServiceNow, offering businesses bolstered cybersecurity through a cloud platform.

By Sean Mitchell • 2 min read • Thu, 9th Nov 2023
ControlUp's new ITSM Connector integrates with ServiceNow for enhanced digital workflow
Digital Transformation

ControlUp's new ITSM Connector integrates with ServiceNow for enhanced digital workflow

ControlUp launches its ITSM Connector which integrates with ServiceNow, aiming to enhance digital workflows and resolve IT issues before users notice them.

By Kaleah Salmon • 3 min read • Tue, 7th Nov 2023
New study shines spotlight on UK's digital skills gap
EduTech

New study shines spotlight on UK's digital skills gap

A ServiceNow study reveals a substantial digital skills gap in the UK, with education not preparing the majority for an AI era.

By Shannon Williams • 3 min read • Tue, 7th Nov 2023